The thriving auto shipping industry has experienced a substantial increase in business, over the last several years. As a result, consumers today, have many more options, than ever before, to have their car shipped by companies that specialize in customized auto shipping. Company reps will always base any estimates, on distance to be traveled and relative weight of the automobile, at the time of pickup. Many corporations will offer reasonable auto shipping rates and will generally require consumers to sign liability waiver forms.
As a rule of thumb, customers should always do their research, before signing any contract. This includes, checking for references and talking with other customers in feedback forums, who have first hand knowledge of specific companies. Additionally, it’s advisable, to check with the Better Business Bureau website for any complaints and more importantly, whether grievances, were handled quickly and to the customer’s satisfaction. Reputable companies, never have a problem, with customers who do their due diligence and ask questions. In fact, their customer service reps are specifically trained to answer questions and are eager to assist clients with their individual concerns.
Depending on which state you live in, companies are usually required to be bonded and registered to operate their business. The normal procedure for shipping your car consists of the customer driving their vehicle to a specific location, or for an employee of the company, to place it on a flatbed at your home. The vehicle is then transported to a facility, where it’s thoroughly inspected for any valuables that may have been left in the trunk, hatchback, or back seats. For example, tools, equipment or any electronics, may contribute to the overall weight of the car or make it heavier, which would then incur an extra charge, than what was originally quoted over the phone. This of course is the primary reason, why company employees always suggest, to empty your automobile of all belongings, prior to pickup.
These businesses, cannot be held liable for valuables left in the trunk or anywhere in the car that get damaged, while in transit.
Cross country auto shipping companies, have licensed, experienced, commercial auto transport drivers on the payroll, who are used to traveling great distances, while obeying the speed limit. Employers will only hire personnel that have a good driving record and a certain amount of experience. Sometimes, new drivers are required to pass a test that measures their ability to drive safely, while obeying all traffic regulations. Occasionally, new hires must go through a mandatory probationary period and receive good performance evaluations, before being offered a position.
This of course, is indicative of the commitment that these businesses make to their clients. There are many well established, reputable organizations that have transported thousands of vehicles, as well as smaller operations that have also proven to be reliable and trustworthy. Many businesses, maintain an online presence, that enable consumers, to get instant quotes, approximate shipping times, make an appointment for pickup and arrange for a representative to call them at a convenient time. Many companies offer consumers the option of calling a toll free number for status updates on their cars, while others, give out the assigned driver’s cell phone number. Once the commercial truck with your car securely onboard, has reached it’s final destination, customers are usually informed within 48 hours.